FREQUENTLY ASKED QUESTIONS

Will my carpets fade over time?

Unfortunately, yes. When exposed to direct sunlight, carpets will slowly lose their colour and fade. Preventing direct exposure to sunlight for extended periods can help slow the process down.

Do vinyl planks dent or scratch?
While vinyl planks are dent and scratch-resistant, excessive weight or sharp objects can damage your flooring. Care should always be taken to reduce the risks of damaging your vinyl.

Why does the carpet look different at home?
Lighting is a major factor when viewing and assessing your carpet. The best way to ensure you're picking the right colour for your home is to have one of our experienced team members bring samples to your home. That way you will be able to see the colours and styles under normal conditions.

My garage door seems heavy and doesn't open properly. What should I do?
The odds are your door is in need of a service. It's recommended you get your garage door regularly serviced by a professional to avoid any serious issues.

How do I maintain my garage door?
Basic cleaning is all that is usually required from homeowners. Grease springs, clean guides and wash the door. Do not attempt in-depth maintenance or repairs on your own.